View & Manage Payment Logs

The Payment Logs feature provides a centralized view of payment transactions processed through your Contact Form 7 forms. It records Stripe, PayPal, and Square transactions in one place and lets you filter logs by form, payment method, and search term.

Before using Payment Logs, make sure CF7 Apps, CF7 Apps Pro, and the Entries app are installed and activated on your WordPress website.

Notice: Payment Logs is part of the Entries app and requires the Entries app to be enabled.

Access Payment Logs

Follow these steps to access your payment logs:

• Navigate to Contact → Contact Forms → Entries.
• Click the Payment Logs tab.

The Payment Logs tab appears in the Entries app.

View Payment Log Details

Each payment log contains information about the form submission and payment transaction.

• ID: Displays the unique transaction identifier, such as CF7-AB12-ST for Stripe, CF7-AB12-PL for PayPal, or CF7-AB12-SQ for Square.
• Form: Displays the Contact Form 7 form associated with the payment.
• Customer Email: Displays the email address submitted by the visitor.
• Payment Method: Shows the payment gateway used: Stripe, PayPal, or Square.

• Transaction ID: Displays the transaction identifier returned by the payment gateway.
• Amount: Displays the payment amount in major currency units, such as 25.00.
• Currency: Displays the three-letter currency code, such as USD.
• Environment: Shows whether the payment was processed in Live or Test mode.
• Status: Shows whether the payment was Success or Failed.
• Transaction Date: Displays the date and time when CF7 Apps confirmed the payment result.

Filter and Search Payment Logs

Use the available filters to find specific payment transactions.

Filter Payment Logs by Form

• Open the Payment Logs tab.
• Select a Contact Form 7 form from the Form filter.
  • All
  • Stripe
  • PayPal
  • Square

• Review the filtered payment transactions.

Search Payment Logs

• Enter a value in the Search field.
• Search using an Order ID, Customer Email, or Form Name.
• Review the matching payment logs.

The Environment column identifies whether each transaction uses Live or Test mode.

Notice: Square test transactions do not appear in Payment Logs. CF7 Apps records only live Square payments.

Link Payments to Contact Form 7 Entries

The system matches the payment with the form entry using the form ID and customer email.

To review the linked payment:

• Open Contact → Contact Forms → Entries.
• Find the relevant form submission.
• Check whether the entry has an associated payment.

Delete Payment Logs

To delete payment logs:

• Open the Payment Logs tab.
• Select the log or logs you want to remove.
• Use the available Delete controls.

Notice: Deleting a payment log does not delete the related form entry or the transaction from the payment gateway.

Need Help?

If you have questions about Payment Logs, visit our documentation or open a support request.

You can also suggest new features.